My Skills

• I have learned how to get onto my office voicemail 
• I learned how to transfer a call to a colleague 
• I set someone's automatic out of office email today, fun stuff
• I learned how to create an appointment for one of our engineers
• I learned how to set up the phone with the headset
• I learned how to set up a remote session
• I learned how to set up a shared folder on the network and share it with certain people
• I learned how to create reports on CRM
• I learned how to export reports on CRM
• I learned how to install a print driver
• I learned how to get onto share point and find different user guides
• I learned how to export a report to Excel on a piece of our old software
• I learned how to add a scanner to one of our systems
• Had a bit of knowledge of HTML coding
• I have learned more about our El-Vis.Net system
• I learned how to create a new user in El-Vis.Net
• I have started to learn Spanish
• I have learned how to create tasks attached to tickets
• I have now got the knowledge from my MTA Networking and Security Fundamentals